Write down the behavior you want to change and why it matters to customers and the business. Translate intentions into measurable outcomes like sign-ups, activations, or retained usage after a defined period. Avoid vague aspirations. Decide upfront which trade-offs you accept. When stakeholders see the reasoning, they commit, helping you choose metrics that reflect reality rather than fashionable dashboards.
Pick one guiding measure that expresses delivered value, then add a small set of leading indicators that move first. Keep the list short so attention stays sharp. Map each indicator to a concrete action you can take. When the North Star slows, the supporting signals explain why, helping you steer quickly without drowning in dozens of conflicting charts.
Set simple thresholds, time windows, and guardrails every participant understands. For example, outline the minimum improvement worth implementing and the maximum acceptable drop in a safety metric. Use calendar dates, specific percentages, and concrete user segments. Plain words prevent misinterpretation, reduce post-hoc argument, and make it easier to inspect decisions later and learn honestly from results.
Choose a simple naming pattern that clearly states an action and optionally the object and context. Document required properties and their allowed values, then apply them ruthlessly. Consistent naming simplifies filtering, reduces duplicate entries, and lets newcomers understand the story without decoding jargon. Revisit the dictionary monthly, removing stale events to prevent slow data drift and confusion.
Standardize campaign, source, and medium values, and publish a shared template that autofills approved options. Train teammates to avoid ad-hoc tags that fragment reporting. With consistent UTMs, channels can be compared fairly, creative variations are traceable, and cross-team experiments remain coherent. A small investment in hygiene saves hours of reconciliation and painful debates later.